Frequently Asked Questions

General Store Questions

We’re open daily from 8:00 AM to 8:00 PM, including most holidays.

On select holidays, we may close early—check our Google profile for the most up-to-date holiday hours and closures.

Valley Farm Market in Spring Valley has been proudly serving the community since 1956. It was founded that year by Felix and Eleanor Marso. Now in its third generation under the Marso family, the store’s legacy spans nearly 70 years

Yes. Valley Farm Market has expanded beyond Spring Valley and currently operates at:

  • La Jolla (6902 La Jolla Blvd, San Diego, CA 92037). Opened in 2019, and offers a full market plus a kitchen serving grab‑and‑go meals  .

  • Del Mar Plaza, scheduled to open in spring/summer 2025 on Camino Del Mar. This will be the third Valley Farm Market location, featuring a specialty market and butcher shop alongside a café-style eatery  .

Valley Farm Market stands out as a true neighborhood butcher—cutting meat the old-school way, with skill and care. We also champion local and craft producers, sourcing high-quality products from farms, ranches, and makers we trust. It’s this mix of heritage, quality, and community that sets us apart.

Absolutely. You can purchase a Valley Farm Market gift card online via our website or in-store at any of our locations (Spring Valley, La Jolla, Del Mar Pueblo). They’re available in various denominations and are perfect for any occasion

Yes. We regularly host in-store events, vendor demos, cookouts, and BBQs at all our locations. You’ll often find local producers sampling new products every week.

To stay in the loop, visit our website or follow us on Instagram @ValleyFarmMarkets.

Yes. We offer an in-store loyalty program—sign up at checkout using your phone number. Members earn cashback, receive exclusive discounts, and get access to special promotions throughout the year.

Yes. We welcome custom requests and product suggestions. Just fill out our Customer Feedback Form and our team will do their best to source it for you. You can also speak directly with a manager in-store.

We handle returns and exchanges on a case-by-case basis to ensure your satisfaction. If you experience any issues—whether with produce, meat, or other products—please reach out to our team or visit the store, and we’ll be happy to assist you promptly.

Yes. We’re actively hiring across our stores in Spring Valley and La Jolla, with positions that include:

  • Grocery Lead (full-time, Spring Valley and La Jolla) 

  • Meat Clerk (full-time, both locations)

  • Line Cook (full-time, both locations) 

  • Cashier (full-time, Spring Valley) 

  • Barista at The Shack (full-time, Spring Valley) 

  • Butcher/Meat Cutter (full-time, Spring Valley)

You can reach our customer service team by calling your local store directly or by emailing us at [email protected].

We do our best to respond quickly and make sure your experience is a great one.

Let me know if you want to list phone numbers by location or link to a contact form.

No. In accordance with California health and safety laws, only service animals are permitted inside Valley Farm Market locations. We appreciate your understanding and cooperation.

Yes. We run seasonal specials, holiday sales, and limited-time offers throughout the year.

To catch the latest deals, check our website or follow us on Instagram @ValleyFarmMarkets. We update frequently with current promotions.

Yes. You can place orders, special requests, and catering inquiries over the phone. Just call your nearest Valley Farm Market location and our team will be happy to help.

We follow all local, state, and federal health guidelines to ensure a clean and safe shopping environment. Our team maintains strict sanitation practices, regular cleaning schedules, and proper food handling procedures. We’re committed to providing a safe space for our customers and staff alike.

Grocery Questions

We work with a variety of trusted distributors, local farms, and craft producers to bring in the freshest and highest-quality products. Our focus is on sourcing responsibly and locally whenever possible, while maintaining the selection and standards our customers expect.

Yes. We carry a wide selection of organic and non-GMO products across all departments—from produce and grocery to meat and dairy. Just look for the labels in-store, or ask a team member for help finding what you need.

es. We offer a curated selection of international and culturally diverse foods, including hard-to-find ingredients, spices, and specialty items. Whether you’re cooking Mexican, Asian, Middle Eastern, or beyond—we’ve got you covered.

We maintain strict quality control across all departments. Our team regularly checks, rotates, and restocks items to ensure everything stays fresh. In produce, grocery, and especially our meat department, freshness is non-negotiable—it’s part of what sets us apart.

We restock multiple times a week, with fresh deliveries arriving regularly across all departments. This ensures our shelves stay full and our products meet the high standards our customers expect.

Yes, we offer bulk pricing and discounts on a case-by-case basis. Please contact the relevant department directly to discuss your order and see what options are available. We’re happy to work with you.